assembl concept
contact energy
Independent concept prepared for Contact Energy
Rewarded wait states powered by assembling
Turn every bill shock into a trusted moment.
Contact Energy, reimagined
Your app makes households wait while bills are assembled. Assembling turns that wait into a reward they keep — power bill credit at launch, with more rewards rolling out. One line of code. You keep 55%.
1 line to install
55% you keep
NZ only
opt-in
‹›❚❚
change one thing — watch the journey recompute
Wait time
52s
avg per session
Reward value
+$1.14
per wait state
Monthly revenue
$38K
55% to Contact
the pilot ask
the smallest credible next step.
01 · the scope
One billing cycle · 500–1,000 opted-in Good Nights customers in Auckland · a 4-week sandbox.
02 · the access
Read-only meter, weather and tariff data. Draft-write only for the bill-explanation card. No writes to the billing ledger in phase 1 — staged credit for phase-2 review.
03 · the scorecard
≥15pt uplift in bill understanding · ≥40% call deflection for "why is my bill this?" · ≥30% opt-in rate · 0 unapproved actions.
fail any line of the scorecard and we change the design or stop.
the boundary
No production access is requested by this concept. No live customer, price, reward or purchase is involved. Scope, privacy, security and commercial terms require joint approval before any pilot begins.
verb one
"tell us which household we got wrong."
verb two
"send us one constraint we haven't accounted for."
verb three
"share this with the sharpest sceptic on your team — we want their read."
unfinished · awaiting the contact energy constraint
"the concept looks right except for one thing — [your constraint here]."
tikanga governance panel · signed off 21 jul 2026 · ref TIK-2026-07-21-C001